Introduction, Hp professional services, Knowledge center – HP Designjet T7100 Printer series User Manual
Page 186: Hp start-up kit, Hp care packs and warranty extensions, Introduction hp professional services
Introduction
HP Customer Care offers award-winning support to ensure that you get the most from your HP
Designjet. HP Customer Care provides comprehensive, proven support expertise and new technologies
to give you unique end-to-end support. Services include setup and installation, troubleshooting tools,
warranty upgrades, repair and exchange services, phone and Web support, software updates, and
self-maintenance services. For more information about HP Customer Care, go
.
HP Professional Services
Knowledge Center
Enjoy a world of dedicated services and resources to ensure you always get the best performance from
your HP Designjet products and solutions.
Join the HP community at the Knowledge Center, your large-format printing community, for 24×7
access to:
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Multimedia tutorials
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Step-by-step how-to guides
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Downloads: the latest product firmware, drivers, software, paper presets, etc.
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Technical support: online troubleshooting, customer care contacts and more
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Workflows and detailed advice for completing various printing tasks from particular software
applications
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Forums for direct contact with the experts, both HP and your colleagues
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Warranty tracking online, for your peace of mind
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Latest product information: products, supplies, accessories, software, etc.
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Supplies Center for all you need to know about ink and paper
The Knowledge Center can be found at the following locations, depending on your product:
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By customizing your registration for the products you have purchased and your type of business, and
by setting your communication preferences, you decide the information you need.
HP Start-up Kit
The HP Start-up Kit is the DVD that comes with your product; it contains the product's software and
documentation.
HP Care Packs and Warranty Extensions
HP Care Packs and Warranty Extensions allow you to extend your product's warranty beyond the
standard period.
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