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10 support and other resources – HP XP Command View Advanced Edition Software User Manual

Page 7

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Information that can be used for troubleshooting ......................................................................... 203
Collecting trace information
..................................................................................................... 203

Collecting trace information when using scripts .................................................................... 203
Collecting trace information when using TSO/E
................................................................... 203

Log types for Smart Manager for Mainframe .............................................................................. 204
Collecting event logs ............................................................................................................... 205

How to collect event logs ................................................................................................... 205
About event log output datasets
.......................................................................................... 205

Collecting event logs by using the system logger service ............................................................... 206

Settings for collecting event logs when using the system logger service .................................... 206
Setting LOGR couple data sets ........................................................................................... 207
Defining the SMS for the system logger service
..................................................................... 207
Defining a log stream
....................................................................................................... 207
Setting access privileges for system logger resources ............................................................. 208
Starting the system logger service
....................................................................................... 208
Parameters specified when a log stream is defined
............................................................... 208
JCL example for confirming a log stream ............................................................................. 210
JCL example for deleting a log stream
................................................................................. 210
Preventing the event log from becoming full when the system logger service is used
................... 210
Re-defining the log stream when the event log is full .............................................................. 211
Restarting the system logger service and re-defining the log stream when the event log is full
...... 211
Disk space requirements for the event log when the system logger service is used ..................... 212
Overview of the event log data output tool ........................................................................... 213
Outputting logs by using the event log data output tool
......................................................... 213
Control statements for the event log data output tool ............................................................. 214
Output format of the event log data output tool ..................................................................... 215

Collecting event logs without using the system logger service ........................................................ 215

Allocating log datasets without using the system logger service .............................................. 215
Writing to a log dataset without using the system logger service ............................................. 217
Disk space requirements for the event log when the system logger service is not used ................ 218

Collecting ISPF logs ................................................................................................................ 218

Checking ISPF logs ........................................................................................................... 218
Preventing the ISPF log dataset from becoming full
................................................................ 218

Collecting the CLI command-execution log ................................................................................. 219

Extracting CLI command-execution logs by using an ISPF editor .............................................. 219
Extracting CLI command-execution logs by using an extraction script ....................................... 220

10 Support and other resources .......................................................... 223

Contacting HP ........................................................................................................................ 223

HP technical support ......................................................................................................... 223
Subscription service
.......................................................................................................... 223
Documentation feedback
................................................................................................... 223

Related information ................................................................................................................. 223
Conventions ........................................................................................................................... 224

A XML document type definitions for configuration files .......................... 227

Elements common to configuration files ...................................................................................... 227

APIInfo element ................................................................................................................ 227
DiskDevice element
........................................................................................................... 227

Elements in the disk configuration definition file .......................................................................... 228

HostDiscoveredArray element ............................................................................................. 228
SoftwareKeys element ....................................................................................................... 229
POOL element
................................................................................................................. 229
PoolTier element ............................................................................................................... 230

User Guide

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