10 support and other resources – HP XP Command View Advanced Edition Software User Manual
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Information that can be used for troubleshooting ......................................................................... 203
Collecting trace information ..................................................................................................... 203
Collecting trace information when using scripts .................................................................... 203
Collecting trace information when using TSO/E ................................................................... 203
Log types for Smart Manager for Mainframe .............................................................................. 204
Collecting event logs ............................................................................................................... 205
How to collect event logs ................................................................................................... 205
About event log output datasets .......................................................................................... 205
Collecting event logs by using the system logger service ............................................................... 206
Settings for collecting event logs when using the system logger service .................................... 206
Setting LOGR couple data sets ........................................................................................... 207
Defining the SMS for the system logger service ..................................................................... 207
Defining a log stream ....................................................................................................... 207
Setting access privileges for system logger resources ............................................................. 208
Starting the system logger service ....................................................................................... 208
Parameters specified when a log stream is defined ............................................................... 208
JCL example for confirming a log stream ............................................................................. 210
JCL example for deleting a log stream ................................................................................. 210
Preventing the event log from becoming full when the system logger service is used ................... 210
Re-defining the log stream when the event log is full .............................................................. 211
Restarting the system logger service and re-defining the log stream when the event log is full ...... 211
Disk space requirements for the event log when the system logger service is used ..................... 212
Overview of the event log data output tool ........................................................................... 213
Outputting logs by using the event log data output tool ......................................................... 213
Control statements for the event log data output tool ............................................................. 214
Output format of the event log data output tool ..................................................................... 215
Collecting event logs without using the system logger service ........................................................ 215
Allocating log datasets without using the system logger service .............................................. 215
Writing to a log dataset without using the system logger service ............................................. 217
Disk space requirements for the event log when the system logger service is not used ................ 218
Collecting ISPF logs ................................................................................................................ 218
Checking ISPF logs ........................................................................................................... 218
Preventing the ISPF log dataset from becoming full ................................................................ 218
Collecting the CLI command-execution log ................................................................................. 219
Extracting CLI command-execution logs by using an ISPF editor .............................................. 219
Extracting CLI command-execution logs by using an extraction script ....................................... 220
10 Support and other resources .......................................................... 223
Contacting HP ........................................................................................................................ 223
HP technical support ......................................................................................................... 223
Subscription service .......................................................................................................... 223
Documentation feedback ................................................................................................... 223
Related information ................................................................................................................. 223
Conventions ........................................................................................................................... 224
A XML document type definitions for configuration files .......................... 227
Elements common to configuration files ...................................................................................... 227
APIInfo element ................................................................................................................ 227
DiskDevice element ........................................................................................................... 227
Elements in the disk configuration definition file .......................................................................... 228
HostDiscoveredArray element ............................................................................................. 228
SoftwareKeys element ....................................................................................................... 229
POOL element ................................................................................................................. 229
PoolTier element ............................................................................................................... 230
User Guide
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