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Intermittent loss of connection, Intermittent loss of connection -12 – Avaya Wireless AP-3 User Manual

Page 267

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Symptoms and Solutions

7-12 Avaya Wireless AP-3 User’s Guide

Intermittent Loss of Connection

1. Make sure you are within range of an active AP.

2. You can check the signal strength using the signal strength gauge

on your client software. If you have an 802.11b AP, you can also
use the Remote Link Test available in the Access Point’s HTTP
interface. See

Link Test (802.11b APs Only)

.

Client Does Not Receive an IP Address - Cannot Connect to Internet

1. If the AP is configured as a DHCP server, open the Web-browser

Interface and select the Configure button and then the Network
tab to make sure the proper DHCP settings are being used.

2. If you are not using the DHCP server feature on the AP, then make

sure that your local DHCP server is accessible from the
Access Point’s subnet.

3. From the client computer, use the “ping” network command to test

the connection with the AP. If the AP responds, but you still cannot
connect to the Internet, there may be a physical network
configuration problem (contact your network support staff).

4. If using Active Ethernet, make sure you are not using a crossover

Ethernet cable between the AP and the hub.