Atec Agilent-J2300E - Manual (Page 91)

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Agilent Technologies’ Test and Measurement Support, Services, and Assistance
Agilent Technologies aims to maximize the value you receive, while minimizing your risk and problems. We strive to ensure
that you get the test and measurement capabilities you paid for and obtain the support you need. Our extensive support
resources and services can help you choose the right Agilent products for your applications and apply them successfully.
Every instrument and system we sell has a global warranty. Support is available for at least five years beyond the
production life of the product. Two concepts underlie Agilent’s overall support policy: “Our Promise” and “Your Advantage.”
Our Promise
Our Promise means your Agilent test and measurement equipment will meet its advertised performance and functionality.
When you are choosing new equipment, we will help you with product information, including realistic performance
specifications and practical recommendations from experienced test engineers. When you use Agilent equipment, we can
verify that it works properly, help with product operation, and provide basic measurement assistance for the use of
specified capabilities, at no extra cost upon request. Many self-help tools are available.
Your Advantage
Your Advantage means that Agilent offers a wide range of additional expert test and measurement services, which you can
purchase according to your unique technical and business needs. Solve problems efficiently and gain a competitive edge by
contracting with us for calibration, extra-cost upgrades, out-of-warranty repairs, and on-site education and training,
as well as design, system integration, project management, and other professional engineering services. Experienced
Agilent engineers and technicians worldwide can help you maximize your productivity, optimize the return on investment of
your Agilent instruments and systems, and obtain dependable measurement accuracy for the life of those products.