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Toshiba PORTEGE M400 User Manual

Page 86

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2 Troubleshooting

2.6 2.5” HDD Troubleshooting

2-38

[CONFIDENTIAL]

PORTEGE M400 Maintenance Manual (960-541)

Procedure 4

Diagnostic Test Program Execution Check

The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the
Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about
the HDD test program.

If an error is detected during the HDD test, an error code and status will be displayed. The
error codes and statuses are described in Table 2-5. If an error code is not displayed but the
problem still exists, go to Procedure 5.

Table 2-5 2.5” HDD error code and status

Code Status

01h Bad

command

02h

Address mark not found

04h

Record not found

05h

HDC not reset

07h

Drive not initialized

08h

HDC overrun error (DRQ)

09h

DMA boundary error

0Ah

Bad sector error

0Bh

Bad track error

10h ECC

error

11h ECC

recover

enable

20h HDC

error

40h Seek

error

80h

Time out error

AAh

Drive not ready

BBh Undefined

error

CCh Write

fault

E0h Status

error

EEh

Access time out error

DAh No

HDD