1) when “fail” or “nodrive” is displayed – Toshiba PORTEGE M400 User Manual

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Appendix J Maintenance of TOSHIBA RAID

Appendices

How to identify the cause of failure

(1) When “Fail” or “NODRIVE” is displayed.

According to “Operation of Independent utility”, boot the independent utility to display
the Drive Log.

To identify the failure cause of Port 0, analyze the Drive Log of [REDUNDANT] side of
Port 1.

To identify the failure cause of Port 1, analyze the Drive Log of [REDUNDANT] side of
Port 0.

Analyze this log.

1. Find the log of message of “Fail this drive” last generated, using [PgUp] and

[PgDn] keys.

PORTEGE M400 Maintenance Manual (960-541)

[CONFIDENTIAL]

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