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5 troubleshooting instructions – RAD Data comm ASMI-450 User Manual

Page 97

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Diagnostics

ASMi-450 Installation and Operation Manual

5-9

5.5 Troubleshooting Instructions

In case a problem occurs, check the displayed alarm messages and refer to Section 5-2 and Table 5-1 for
their interpretation. If trouble cannot be corrected by performing the actions listed in Table 5-1, use
Table 5-2: identify the trouble symptoms and perform the actions listed under “Corrective Measures” in
the order given in Table 5-2, until the problem is corrected.

Table 5-B. Troubleshooting Chart

No.

Trouble Symptoms

Probable Cause

Corrective Measures

1

The ASMi-450 is “dead” 1. No power

1.

Check that both ends of the power cable are

properly connected (for AC-powered units,

also check that the POWER switch is ON).

2.

If the ASMi-450 is powered from DC, check

the polarity of the power connections

2. Blown fuse

Disconnect the power cable from both ends and

replace the fuse with another fuse of proper

rating

3. Defective ASMi-450

Replace the ASMi-450

2

Local DTE does not

receive the remote DTE.

No alarm indicator lights

1. Problem in local router

connections

Activate the local port loopback. The TD and

RD indicators should light to indicate data

activity. If the local DTE does not receive its

own signal, check the connections of the local

DTE, and the DTE itself

2. Defective ASMi-450

Perform power-up self-test and replace the

ASMi-450 if defective

3

HDSL LOS indicator

lights (local loss of

synchronization alarm on

the HDSL line)

1. External problem

1.

Activate the local user's channel loopback. If

the local DTE does not receive its own

transmission, check the cable connecting it

to the ASMi-450 DCE connector

2. Defective ASMi-450

2.

Perform power-up self-test and replace the

ASMi-450 if defective

4

Ethernet interface COLL

indicator lights most of

the time, and LAN

cannot operate

1. Loopback connected on

the ASMi-450

1.

If the TST indicator lights, check and

disconnect the loopback

2.

Check and replace if necessary the cable that

connects the ASMi-450 10BaseT connector

to the LAN

3.

Disconnect the ASMi-450 from the LAN: if

problem persists, troubleshoot the LAN

4.

Perform power-up self-test and replace the

ASMi-450 if defective