Printronix Network Interface Card - Manual (Page 273)

Cannot PING The Printer
273
AS/400 Troubleshooting
Use this section to resolve problems configuring AS/400 on TCP/IP
networks.
Cannot PING The Printer
If you have problems trying to ping the printer:
• Verify the configuration of AS/400, including the printer and any
intervening devices such as routers and bridges.
• Verify that the AS/400 line description is varied on and the
printer is turned on and displays a status of ONLINE.
• Verify that the AS/400 TCP/IP interface is active.
PSF/400 Terminates When Initialized
If PSF/400 terminates when you initialize it for IPDS printing and
issues message PQT3603, check for the following error codes:
• Code 10 means an incorrect RMTSYS or RMTLOCNAME (V3R2,
V3R7, or V4R1) has been specified for the printer.
• Code 15 means that PSF/400 timed out waiting for the printer’s
response. Check the value you entered for Activation Timer
when using WRKAFP2, CRTPSFCFG (V3R2), or CRTDEVPRT
(V3R7 or V4R1).
• Codes 20-39 indicate a general communications failure. Make
sure all of the components in your network are operational,
such as routers. If necessary, call Printronix technical support.
• Codes 40-59 indicate a logic error between PSF and the printer
control unit. Contact Printronix technical support.