beautypg.com

Printronix Network Interface Card User Manual

Page 126

background image

Chapter 4

Windows Troubleshooting Tips

126

The Ethernet cable is not plugged in or the printer is not turned
on. This message is a communication failure between the
NT/2000 server and the NIC. Check cabling, IP address
settings, gateway, etc.

Test page does not print or prints incorrectly:

1.Is the printer online? Re-send test page.

2.The print queue name in step 6 on page -101 should be

d1prn; however, the name can be changed. To verify the
queue names, print an E-Net Test Page. Refer to your
User's Manual for information.

3.The Printronix NT print driver requires P-Series emulation

active on the printer. The Generic/Text driver should print in
any printer emulation.

4.Delete then re-install the Microsoft TCP/IP Print service on

the server.

If you are still experiencing difficulty accessing or browsing the
printer, contact the Customer Solutions Center for further
assistance.