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Promise Technology SMARTSTOR NS4300N User Manual

Page 196

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SmartStor NS4300N Product Manual

186

I created a share folder and gave it the same name as a local user. This
action caused a conflict.

The system does not check share folder names against user names,
therefore it is possible to create two folders with the same name. If this
happens, delete the share folder, so that only the user’s home folder
remains.

Is there a Windows browser that supports the Bonjour service?

Yes. Apple’s Safari browser supports Bonjour and is available for Windows.
And a Bonjour for Windows plug-in is available for Internet Explorer.

Why do my drives fill up when I regularly delete unused files?

If you are running a Windows OS with the Recycle Bin enabled, you must
periodically empty Recycle Bin. Deleted files move to the Recycle Bin, the
same as on a Windows PC. They are not deleted from the SmartStor until
you empty the Recycle Bin.

Where can I find a list of plug-ins installed on my SmartStor?

You can view a list of installed plug-ins using NAS Management in the
SmartNAVI Main Window or under File & Print, Protocol Control in PASM.

On a Windows PC, you can also right-click the SmartNAVI tray icon and
choose About. On a Macintosh PC, you can also click the Help dropdown
menu and choose About.

Where can I find a list of plug-ins available for my SmartStor?

Check for the latest plug-ins on the

Promise Support Website

. Plug-in file

names end with a .ppg extension.

How do I make the SmartStor quieter?

The loudest component on SmartStor is the cooling fan. But the fan can run
at low speed part of the time and sometimes not at all. Be sure the Smart
Fan
feature is enabled in PASM under System Management, Enclosure
Management.

Does the SmartStor have a power-saving feature?

Yes. The System Standby feature powers down the disk drives after a
selected period of inactivity. To enable System Standby, go to Management,
Power Options in PASM.