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Checking enclosure status in pasm – Promise Technology SMARTSTOR NS4300N User Manual

Page 183

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Chapter 8: Troubleshooting

173

Checking Enclosure Status in PASM

To check Enclosure status:

1.

Start PASM.

See “PASM in your Browser” on page 106.

Or see “PASM in SmartNAVI” on page 107.

2.

In the Tree, click the + beside the System icon.

3.

Click the System Information icon.

4.

Click the Enclosure Information tab.

See Figure 5.

Figure 5. The Enclosure Information tab with malfunctions shown

The corrective action you take depends on the nature of the problem:

If CPU temperature is above specification:

Be sure there is adequate air flow around the SmartStor.

Be sure the ambient temperature is below 35°C (95°F).

Check the fan speed.

If the fan speed is below specification, contact Technical Support. See
page 187.

If any power status is out-of-specification, contact Technical Support. See
page 187.

RAID X had some errors.
Formatting was aborted!

Check the disk drives. See page 164. Replace the
failed drive. See page 165.

Reported Event

Corrective Action

Overheat icon

Failed fan icon

Out-of-spec
power icon