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4 software installation – Promise Technology 66 Pro User Manual

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SuperTrak66™ User's Manual

Chapter 2

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2.4

Software Installation

This section covers various software-related installation issues for SuperTrak66.
These include: BIOS Utility, Network Connection, Driver Installation, and
Application Installation.

BIOS Utility

The SuperTrak66 BIOS utility (“SuperBuild”) must be used to create the first
array(s) on the SuperTrak66. Arrays may subsequently be created through the
SuperCheck utility. You must have an array on SuperTrak66 in order to use the
drives for data storage. See Chapter 3 for more information about using the
SuperBuild BIOS utility to create an array.

Network Connections

SuperTrak66 may be monitored over a network. The following topics require
attention during the configuration. If you will not be monitoring SuperTrak66 via a
network, you may skip this particular section. Please note that this is NOT
intended as a thorough networking/troubleshooting reference for LAN or WANs.

Firewall
For remote connection to a LAN on which a SuperTrak66 Message Server
is installed, it is very possible that you may be required to communicate
through a firewall. To do this, you must have a communication port open
for the IP address on which the Message Server resides, or the IP address
must be fully open for communication.

The network administrator should either: a) open port 711 (decimal) on the
IP address; or, b) open all ports for the IP address. This will allow the
SuperCheck software to initiate a TCP/IP connection from the remote
location through the firewall port 711 to the Message Server located at the
destination IP.


TCP/IP
Proper TCP/IP setup is crucial for the SuperTrak66 software package to
function correctly. Without TCP/IP installed and configured correctly, the
software will not be able to make connections to the SuperTrak66 RAID
server(s) for remote access and maintenance.

For your reference convenience, we have included an outline of the
Windows NT TCP/IP installation procedure:

1) Open the Control Panel under “Settings..” from the Start Menu.

2) Double-click the “Network” icon.

3) Select Protocol Tab.

4) Press “Add” button.