Promise Technology 66 Pro - Manual (Page 139)

SuperTrak66™ User's Manual Appendix C
C-3
Installation Issues
(NT, I
2
O Drivers, Drive Capacity, Booting, IRQ Settings)
Q: Why doesn’t Windows NT see my SuperTrak66 controller?
A: You need to install the Windows NT I
2
O drivers to be able to see the card and
the attached drives (arrays).
Q: Why are some drives recognized by the SuperTrak66 Array Setup
utilities with only partial capacity?
A: Some hard drive models are shipped with a jumper that reduces the
addressable capacity of the drive. This is to prevent problems with older
systems which won’t support larger drives. Consult the documentation
accompanying the hard drive to set the jumper appropriately in order to utilize
the full capacity of the drive.
Q: Can I make an array on the SuperTrak66 bootable?
A: Yes. The SuperTrak66 BIOS provides minimal system-level support for the
array as an int 13h drive. Use the BIOS SuperBuild setup utility to create an
array in the Array 1 slot position. Then partition and format the new array
accordingly for the O/S to boot. Make sure the boot sequence assigns the
SuperTrak66 array as the boot device if you have drives running from the
motherboard or another controller card.
Q: How can I change the system boot sequence in order to boot from the
SuperTrak66 array or SCSI?
A: The boot sequence is controlled by the system BIOS. As far as the system
BIOS is concerned, the SuperTrak66 controller and attached arrays are
categorized as a “SCSI” device (even though the BIOS will not attempt to
access the SuperTrak as any type of SCSI device). This allows you to set the
boot sequence in your BIOS CMOS setup utility to boot from “SCSI” (an add-
in controller like the SuperTrak66) first, rather than “IDE” (an IDE controller
built onto the motherboard or one which effectively replaces it). If there are
multiple SCSI add-in controllers in the system, then the boot sequence among
them will be determined exclusively by their PCI slot priority. PCI slot #1 will be
first, slot #2 second, etc. Put the SuperTrak66 controller in the PCI slot where
it will be accessed ahead of other SCSI controllers if you want to boot from the
array.