Documentation feedback, Requesting technical support, Xxi requesting technical support – Juniper Networks J-Series User Manual
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Table 4: J-series Guides and Related JUNOS Software Publications (continued)
Corresponding JUNOS Software Manual
Chapter in a J-series Guide
JUNOS System Basics Configuration Guide
“Configuring and Monitoring Alarms”
JUNOS Software Installation and Upgrade Guide
“Performing Software Upgrades and Reboots”
JUNOS System Basics Configuration Guide
“Managing Files”
■
JUNOS System Basics and Services Command Reference
■
JUNOS Interfaces Command Reference
■
JUNOS Routing Protocols and Policies Command Reference
“Using Services Router Diagnostic Tools”
JUNOS Services Interfaces Configuration Guide
“Configuring Packet Capture”
JUNOS System Basics and Services Command Reference
“Configuring RPM Probes”
Documentation Feedback
We encourage you to provide feedback, comments, and suggestions so that we can
improve the documentation. You can send your comments to
, or fill out the documentation feedback form at
. If you are using e-mail, be sure
to include the following information with your comments:
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Document name
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Document part number
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Page number
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Software release version (not required for Network Operations Guides [NOGs])
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical
Assistance Center (JTAC). If you are a customer with an active J-Care or JNASC support
contract, or are covered under warranty, and need postsales technical support, you
can access our tools and resources online or open a case with JTAC.
■
JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
.
■
Product warranties—For product warranty information, visit
.
■
JTAC Hours of Operation —The JTAC centers have resources available 24 hours
a day, 7 days a week, 365 days a year.
Self-Help Online Tools and Resources
Documentation Feedback
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