Hard drive – Gateway 9415 User Manual
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136
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Hard drive
The hard drive cannot be accessed, or you receive a “General failure reading drive C”
error message
■
If a diskette is in the diskette drive, eject it and restart your server by pressing the
reset button.
■
Restart your server by pressing the reset button.
■
Turn off your server, then remove all hard drives and push them in again to make
sure the drives are seated correctly. For instructions, see
.
■
Run a verification from the SCSI BIOS.
■
If your server has been subjected to static electricity or physical shock, you may need
to reinstall the operating system.
You receive a “Non-system disk” or “disk error” error message
■
Eject the diskette from the diskette drive, then press E
NTER
.
■
Make sure that your hard drive has an active partition. For more information, see
master boot record is corrupted” on page 137
Your server does not recognize a SCSI drive
■
Make sure that the SCSI controller is enabled in the BIOS Setup utility.
■
Reinstall the device driver. For instructions, see Using Your System Companion CD.
■
Change the drive’s SCSI address to one that is not being used by your server. For more
information about SCSI device configurations, see your drive’s documentation.
■
Run SCSI Verify in the SCSI BIOS. For more information about the SCSI BIOS, see the
SCSI controller’s documentation.
■
Turn off your server, then remove all hard drives and push them in again to make
sure that the drives are seated correctly. For instructions, see
.
You are having problems with a SATA drive
■
For normal SATA drives (not SATA RAID), check the BIOS setup utility to see if the
BIOS has recognized the drive.
■
Make sure that the power cable and SATA cables are attached securely to the drive cage.
■
If the drive is not detected, try a different SATA port.
■
Try swapping SATA cables between drives to determine if the cable is defective.
■
Try listening to the drive to determine if the drive is spinning up. If not, the drive
may be defective.
8510522.book Page 136 Wednesday, March 16, 2005 11:19 AM