Samsung S95C 77" 4K HDR Quantum Dot OLED TV - Manual (Page 201)

Anynet+ (HDMI-CEC) Issues
When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.
What is Anynet+?
You can use the TV's remote control to control external devices that support Anynet+ (HDMI-CEC) and that are
connected to the TV via an HDMI cable. For example, if a connected external device supports Anynet+, you can have
the connected device turn on or off when you turn the TV on or off.
Anynet+ does not work. The connected device is not displayed.
Make sure the device is an Anynet+ (HDMI-CEC) device. From the settings menu on the device, check and confirm
that the HDMI-CEC option is enabled.
From the TV, check and confirm that the Anynet+ (HDMI-CEC) feature is set to On .
• Menu Settings All Settings Connection External Device Manager Anynet+ (HDMI-CEC)
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Check and confirm that the device’s power cable is securely plugged in.
Check the device's HDMI cable connection.
Anynet+ (HDMI-CEC) cannot function under specific circumstances. (when the TV is scanning channels or
performing Reset )
When connecting or disconnecting an HDMI cable, turn the TV off and then back on again.
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