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Troubleshooting, Picture issues, The screen is flashing or has become dark – Samsung S95C 77" 4K HDR Quantum Dot OLED TV User Manual

Page 188: 188 the screen is flashing or has become dark, Clear

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Troubleshooting

The following are troubleshooting solutions for each problem.

Picture Issues

When the TV has trouble with the picture, these steps may help resolve the problem.

The screen is flashing or has become dark

If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features.

Disable

Brightness Optimization

,

Brightness Reduction

,

Motion Lighting

, or

Contrast Enhancer

.

Menu

Settings All Settings General & Privacy Power and Energy Saving Brightness

Optimization

Try Now

Menu

Settings All Settings General & Privacy Power and Energy Saving Brightness

Reduction

Try Now

Menu

Settings All Settings General & Privacy Power and Energy Saving Motion Lighting

Try Now

Menu

Settings All Settings Picture Expert Settings Contrast Enhancer

Try Now

Run

Picture Test

. When the tested image quality is normal, check the signal of the connected device.

Menu

Settings Support Device Care Self Diagnosis Picture Test

Try Now

The picture is not bright, or the picture colors do not look clear

If the screen appears too dim, try changing the settings under

Reset Picture

or disabling

Brightness Optimization

,

Brightness Reduction

.

Menu

Settings All Settings Picture Expert Settings Reset Picture

Try Now

Menu

Settings All Settings General & Privacy Power and Energy Saving Brightness

Optimization

Try Now

Menu

Settings All Settings General & Privacy Power and Energy Saving Brightness

Reduction

Try Now

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