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Measurement Computing WaveBook rev.5.3 User Manual

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7-6 Troubleshooting

979194

WaveBook User’s Manual -

IO version

4. “Simulated Device” is the only device.

Possible Causes

Details and Possible Solutions

There is no

device handle

for the

WaveBook in

the Daq

Configuration

applet.

When the simulated device is the only device that can be selected in WaveView, the problem is most

likely that there is no device handle for the WaveBook. Device handles are created in the Daq

Configuration control panel applet by the user. The applet can be accessed from the Windows desktop

by navigating from the Start menu as follows:

Start Settings Control Panel Daq Configuration

Any WaveBook devices that are currently configured in this utility will appear in the list of available

devices in WaveView. Refer to Appendix A, Using the Daq Configuration Applet for details on how to

create a device handle.

5. FIFO or Buffer Over-Run Error.

Possible Causes

Details and Possible Solutions

The scan rate

exceeds the

parallel port’s

throughput

capability.

If a FIFO or a Buffer-Over-Run Error exists, it is likely that the configured scan rate is too high for the

parallel port to handle. FIFO over-runs generally occur when the acquisition speed of data-samples per

second exceeds the throughput capabilities of the parallel port interface.
Once a device handle is created in the Daq Configuration utility [in the Windows Control Panel] the

hardware may be tested for communications and data transfer speeds. The test reports the data transfer

speed in samples per second and is done with full control of system resources. This establishes the best

performance. However, in real applications other system resource requirements may prevent the full

rate [as reported by the test] from actually being achieved. Generally, the data transfer rate can be

guaranteed to be at least half of the reported speed.

6. WBK modules and expansion channels are not recognized.

Possible Causes

Details and Possible Solutions

The expansion

control cable or

connection is

bad.

Make sure that each expansion control cable (p/n CA-129) is connected to the proper port of the

WaveBook and associated WBK Module. The cable coming from the WaveBook must be connected to

the port labeled “Expansion Control.” The expansion control cable is connected to the “Expansion

Control In” port of the WBK Modules. Each WBK Module is equipped with an “Expansion Control

Out” port for “daisy-chain” connection to other WBK Modules. Chapter 2, System Setup and Power

Options, includes examples of system connections.

The expansion

signal cable or

connection is

bad.

Make sure that each expansion signal connection cable (p/n CA-150) is properly connected to

expansion signal BNC ports. If the cable is defective, not present, or poorly connected, the host

WaveBook won’t be able to identify the associated WBK Module’s voltage signature. Chapter 2,

System Setup and Power Options, includes examples of system connections.

There is

insufficient

power to one or

more system

components.

Proper operation is unlikely if any component of the WaveBook system is not adequately powered.

Check the power requirements for each attached WBK module and make sure that adequate power is

provided for each. Pay special attention to scenarios in which one AC adapter is shared between

multiple units. Chapter 2, System Setup and Power Options, includes power requirement tables.