Measurement Computing ZonicBook 618E rev.3.4 - Manual (Page 92)

12-2 Troubleshooting 929795 ZonicBook/618E User’s Manual - IO version
ReadMe Files and the Install CD-ROM
The Install CD-ROM includes ReadMe Files. These files often contain late-breaking information that may
not appear in the user documentation. During installation you should review the ReadMe files when
prompted to by the program.
The Install CD-ROM includes:
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ZonicBook Windows NT/2000/XP driver
•
eZ-Anlayst*
•
eZ-TOMAS*
• eZ-Balance*
• eZ-NDT*
• eZ-Rotate*
• Daq Configuration Control Panel Applet
• User documentation in Adobe® PDF format
*Each eZ software package requires an authorization code for installation. Authorization codes are
supplied with the purchase of the associated software.
Upon installation, the user needs to run the Daq Configuration Control Panel applet. The applet is used to
configure ZonicBook/618E for an Ethernet connection. This must be performed in order for the
application to access the ZonicBook/618E through the Windows NT/2000/XP driver.
Ethernet Problems
General
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Make sure the Ethernet network is not experiencing technical problems. Check with your Network
Administrator.
Ensure that your system is properly configured in the Daq Configuration Applet [located in the
Windows’ Control Panel]. If a device is not configured correctly it will not be accessible from an
application.
Verify that the correct MAC (Media Access Control) number is reflected by the software.
If communications cannot be established with the ZonicBook/618E or, if trying to connect causes the
system to hang or crash, try the following:
- Verify that the device power switch is set to ON and that the POWER ON indicator is lit.
- Ensure that all physical device interface connections are correct. This includes Ethernet
connections from the ZonicBook/618E to the host PC’s Ethernet jack, or Ethernet Network
hub.
- Run the Daq Configuration applet from the Windows Control Panel. Make sure the device
is configured to the appropriate Ethernet port with the appropriate protocol. Run the device
test and if it fails try other protocols for the device. Be sure to click on
to apply
the settings, before re-running the test.
Try the following “ping” method to check the device connection.
If problems persist, notify your Network Administrator. If he or she can’t solve the problem, contact
the factory.