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Fault isolation, 3 fault isolation – Comtech EF Data SMS-301 User Manual

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Maintenance

SMS-301 Redundancy Switch

Rev. 3

5-4

5.3 Fault

Isolation

System faults are reported in the Fault menu. Refer to Table 5-2 for guidelines to isolate
problems, and the appropriate action(s) to be taken.

Table 5-2. Fault Isolation, 1:1 Switch

Fault

Description

Action

Battery/Clock

Corrupted non-volatile memory
detected after hard reset or
power-up.

1. Replace lithium backup battery.
2. Replace M&C board if fault still occurs

after battery replacement.

+12 Volt Supply Fault
+5 Volt Supply Fault

Set when power supply
voltage(s) are out-of-tolerance.

1. Check AC power cord.
2. Check for blown fuse(s) in AC entry

module.

3. Replace faulted power supply.

Power Supply #1 Fault
Power Supply #2 Fault

Set when power supply
voltage(s) are out-of-tolerance.

1. Check AC power cord.
2. Check for blown fuse(s) in AC entry

module.

3. Replace faulted power supply.

Controller Fault

M&C controller error detected
on power-up.

Replace M&C board.

Modem COM Link

Modem fails to respond to 1:1
switch commands on the
modem remote bus, J13.

1. Verify modem communications

parameters (including address
assignments) agree with 1:1 switch
configuration.

2. If single modem failure, check modem

connector and modem.

3. If complete modem failure, check 1:1

switch connector and remote cable.

Mod/Demod Verify Error

Results from inconsistencies
between configuration stored in
1:1 switch and configuration
reported by modem.

Reload modem configuration from
Modem Control, Utility menu.

Module Fault

Internal I

2

C bus failure.

1. Replace M&C board.
2. If problems persists, replace connector

1:1 switch board.