AMETEK MX CTSL User Manual
Page 4
User Manual
MX-CTSL Compliance Test System
California Instruments
Revision J
4
WARRANTY INFORMATION
CALIFORNIA INSTRUMENTS CORPORATION warrants each instrument manufactured by them to be free
from defects in material and workmanship for a period of one year from the date of shipment to the original
purchaser. Excepted from this warranty are fuses and batteries that carry the warranty of their original
manufacturer where applicable. CALIFORNIA INSTRUMENTS will service, replace, or adjust any defective
part or parts, free of charge, when the instrument is returned freight prepaid, and when examination reveals
that the fault has not occurred because of misuse, abnormal conditions of operation, user modification, or
attempted user repair. Equipment repaired beyond the effective date of warranty or when abnormal usage
has occurred will be charged at applicable rates. CALIFORNIA INSTRUMENTS will submit an estimate for
such charges before commencing repair, if so requested.
SERVICE PROCEDURE
If a fault develops, notify CALIFORNIA INSTRUMENTS at
or its local
representative, giving full details of the difficulty, including the model number and serial number. On receipt
of this information, service information or a Return Material Authorization (RMA) number will be given. Add
the RMA number furnished to the shipping label. Pack the instrument carefully to prevent transportation
damage, affix label to shipping container, and ship freight prepaid to the factory. CALIFORNIA
INSTRUMENTS shall not be responsible for repair of damage due to improper handling or packing.
Instruments returned without RMA No. or freight collect may be refused at California Instruments discretion.
Instruments repaired under Warranty will be returned either via prepaid surface freight or low cost airfreight
at California Instruments discretion. Instruments repaired outside the Warranty period will be returned
freight collect,
Ex Works CALIFORNIA INSTRUMENTS
9250 Brown Deer Road
San Diego, CA 92121
. If requested, an estimate of repair charges will be made before work begins on
repairs not covered by the Warranty.
DAMAGE IN TRANSIT
The instrument should be tested when it is received. If it fails to operate properly, or is damaged in any
way, a claim should be filed immediately with the carrier. The claim agent should obtain a full report of the
damage, and a copy of this report should be forwarded to us by fax or email (Fax: 858 677 0940, Email:
). CALIFORNIA INSTRUMENTS will prepare an estimate of repair cost and repair
the instrument when authorized by the claim agent. Please include model number and serial number when
referring to the instrument.
SPARE PARTS
To order spare parts, user manuals, or determine the correct replacement part for your California
Instruments products, please contact the Customer Service department by phone at + 1 858 450 0085,
press 2 or by email
.