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Adept Lynx Platform User Manual

Page 18

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Adept Lynx Platform User's Guide, Rev B

Page 18 of 116

Chapter 1: Introduction

SetNetGo Access

If the MobilePlanner software is available, use the SetNetGo interface within that software to
access SetNetGo. Otherwise, open a web browser and enter the URL: https://1.2.3.4:

You will be requested to confirm security certificates.

Regardless of how you accessed SetNetGo, you should now have a window similar to the fol-
lowing:

1. From the SetNetGo screen, select:

System > Debug Info

This will display the “Download debug info” button.

2. Click Download debug info.

3. Save the downloaded file, and attach it to your support request.