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Removing misfed paper – Pitney Bowes DP50S Color Printer User Manual

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10. Removing Misfed Paper

This chapter explains how to remove misfed paper.

Removing Misfed Paper

An error message appears if a paper misfeed occurs. The error message gives the location of the

misfeed.
Check the location and remove the paper.

• The inside of this printer becomes very hot. Do not touch parts labeled “ ” (indicating a hot sur-

face). Touching these parts will result in burns.

• Do not forcefully remove misfed paper, it may tear and torn pieces may remain inside the printer.

• When paper is misfed a number of times, the following are possible causes.

• The control panel settings do not match the size or orientation of the loaded paper.

• The friction pad is dirty.

• Misfed paper may be covered with toner. Be careful not to get toner on your hands or clothes.

• If paper is still misfed after you have checked the above-mentioned causes, contact your sales or

service representative.

• When printing restarts after removing jammed paper, the printing position may be different,

depending on the location of the jam.

• If the paper jam occurred in the optional finisher, printing will restart from the top page of the

data currently being printed, or from the page where the paper jam occurred.

• If the paper jam occurred in the printer, printing will restart from the page where the paper jam

occurred.

• Even if the paper jam occurred in the printer, the error will not be cleared unless the cover of the

finisher is opened and closed.

• “Cleaning the Friction Pads”

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