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Troubleshooting – Pitney Bowes DP50S Color Printer User Manual

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9. Troubleshooting

This chapter provides solutions to common problems and it also explains how to correct unwanted
print results.

Error and Status Messages that Appear on
the Control Panel

This section explains the meanings of messages that appear on the control panel and what to do
when a particular message appears.

Status Messages (in alphabetical order)

@Remote Certif. updating...

The printer is updating the @Remote certificate.

Calibrating...

The printer is calibrating the color. Wait a while.

Energy

Saver

The printer is in Energy Saver mode. Press any keys to recover to the normal mode.

Hex

Dump

Mode

In Hex Dump mode, the printer receives data in hexadecimal format. Turn off the printer after printing,
and then turn back on.

Loading toner

The printer is loading the toner. Wait a while.

Offline

The printer is offline and cannot print.

Please wait...

This message may appear for a few seconds. It means the printer is preparing, cooling down the fusing
unit, initializing the development unit, loading toner, or executing maintenance operations. Wait a while.

Preparing to start firmware update.

The printer is checking for firmware updates.

Printing...

The printer is printing. Wait a while.

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