Pitney Bowes DP50S Color Printer - Manual (Page 156)

9
9. Troubleshooting
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Solid areas, lines or text are shiny or glossy when created as a mixture of cyan, magenta, yellow.
• Select [K: Black] for [Gray reproduction (Text/Line Art):] in the printer driver’s dialog box.
See the printer driver Help.
Black gradation is not natural.
• Select [Gray reproduction (Text/Line Art):] in the printer driver’s dialog box.
See the printer driver Help.
Solid lines are printed as broken lines.
• Change the [Dithering:] setting in the printer driver’s dialog box.
See the printer driver Help.
Images are printed at an angle
• Confirm that the side guides of the paper tray are locked. If paper is not
loaded correctly, it may be processed at an angle.
Images appear only partially.
• The Paper is damp. Use paper that has been stored properly.
See “Paper Recommendations”.
• Toner is almost depleted. When the “Add toner” or “Toner is almost empty.” message appears on the display
panel, or the toner indicator on the initial screen seems empty, replace the toner. See “Adding
Toner”.
• When “Replace PCU:Black.” or “Replace PCU:Colour.” appears on the display, replace the black drum
unit/color drum units.
See “Replacing the Black Drum Unit/Color Drum Units”.
• Condensation may have collected. If rapid change in temperature or humidity occurs, use this printer only
after it has acclimatized.
A color is missing or partially blurred.
• Paper is damp. Use paper that has been stored properly.
See “Loading Paper”.
• Toner is almost depleted. When the “Out of toner” / “Replace Toner cartridge.” / “(color)”, “Toner is almost
empty” /“(color)”, or “Add Toner:” message appears on the display panel, or the toner indicator on the
initial screen seems empty, replace the toner cartridge of the displayed color. See “Adding Toner”.
• When “Replace PCU:Black.” or “Replace PCU:Colour.” appears on the display, replace the black drum
unit/color drum units.
See “Replacing the Black Drum Unit/Color Drum Units”.