EXFO FIP-400B Fiber Inspection Probe and ConnectorMax2 - Manual (Page 89)

Fiber Inspection Probe 83
6 Troubleshooting
Solving Common Problems
The table below presents common problems and their solutions.
Problem Solution
I cannot analyze an
image

The image is not focused properly; use the focus knob on
the probe until the focus indicator displays the best value
available. Yellow indicates an acceptable range, and
green shows the preferred range.

Ensure that the probe is connected properly.

Ensure that the connector is aligned properly.

Ensure that the focus value is sufficient to perform the
analysis.

Ensure that you are using a high magnitude level.
I cannot see the fiber
on-screen

Connect the probe to the USB port of the unit.

Verify the probe connection status to see if
ConnectorMax2 is detecting the probe properly. If the
probe is connected properly, close ConnectorMax2 and
open it again.

If you are working with a FTB-500, ensure that the probe
is connected to the lower USB port located in front of the
unit.
The FIP internal
temperature is too high
Let the FIP cool down.
The FIP has encountered
a critical internal error
Contact EXFO for technical support.
Violation of EXFO
embedded software
copyright
Contact EXFO for technical support.
The auto centering does
not function properly

Clean the connector.

Adjust the image focus.