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Automatic data recovery failure – Compaq 3200 User Manual

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Compaq Smart Array 3200 Controller Reference Guide

Writer: Rickard Project: Compaq Smart Array 3200 Controller Reference Guide Comments: 340862-002

File Name: O-APPH.DOC Last Saved On: 12/7/98 1:47 PM

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Automatic Data Recovery Failure

During Automatic Data Recovery, if the online LED of the replacement drive
stops blinking and all other drives in the array are still online, the Automatic
Data Recovery process may have abnormally terminated due to a non-
correctable read error from another physical drive during the recovery process.
The background Auto-Reliability Monitoring process helps prevent this
problem, but it cannot do anything about certain issues, such as SCSI bus signal
integrity problems. Reboot the system and a POST message should confirm the
diagnosis. Retrying Automatic Data Recovery may help. If not, a backup of all
data on the system, surface analysis (using User Diagnostics), and restore is
recommended.

During Automatic Data Recovery, if the online LED of the replacement drive
stops blinking and the replacement drive is failed (amber failure LED
illuminated or other LEDs go out), the replacement drive is producing
unrecoverable disk errors. In this case, the replacement drive should be removed
and replaced.