Tighten dc in connector, Symptom, Potential resolutions – RED DSMC User Manual

Page 172: Camera does not turn on, Perform a hard restore, Red dsmc operation guide

RED DSMC OPERATION GUIDE

955-0020_V5.3, REV-J | 172

TIGHTEN DC IN CONNECTOR

SYMPTOM
The DC IN connector nut is loose.

POTENTIAL RESOLUTIONS
Tighten the loose DC IN connector nut using a pair of heavy duty strong point tweezers.
WARNING: DO NOT OVERTIGHTEN.
OPTIONAL: Add a small amount of Loctite 222 (low strength thread locker) to the threads of the DC IN connector

nut to prevent the connector from becoming loose again.

CAMERA DOES NOT TURN ON

SYMPTOM
The camera does not turn on (does not boot up), even when powered.

POTENTIAL RESOLUTIONS

Remove all accessories and power the BRAIN using the AC Power Adaptor.

Perform a Hard Restore. For more information, go to

“Perform a Hard Restore” on page 172

Update the camera firmware to the latest release build available for download at

www.red.com/downloads

PERFORM A HARD RESTORE

A common way to resolve camera firmware issues is to perform a Hard Restore. A Hard Restore functions like

a System Restore in that it changes all settings to the factory default values.
To perform a Hard Restore, follow the instructions below:
1. With the BRAIN turned off, hold the PWR/REC button on the BRAIN for 20 seconds or until the fans turn at

a high speed.

2. Release the PWR/REC button.

The screen displays correctly.

NOTE: User key settings will be reset as well as any other changes from the default settings. The REDMOTE will

also require pairing to communicate wirelessly with the BRAIN.