Troubleshoot your dsmc, Perform a stress test, General troubleshooting – RED DSMC User Manual
Page 168: Firmware does not upgrade, Symptom, Potential resolutions, Red dsmc operation guide
COPYRIGHT © 2015 RED.COM, INC
RED DSMC OPERATION GUIDE
955-0020_V5.3, REV-J | 168
PERFORM A STRESS TEST
Perform a stress test before important projects to ensure the reliability and stability of your gear. A stress test
subjects your DSMC system and equipment to the increased stress of prolonged operation. If any components
are developing issues, this test will help identify those problems before you have an equipment failure during a
major shoot.
1. Configure your DSMC as desired.
2. Perform a black shade calibration (sensor calibration).
3. Enable the Sensor Test Pattern in the Maintenance menu.
4. Select the desired resolution.
5. Select the highest available frame rate.
6. Perform a secure format of the SSD.
7. Record a full SSD of footage.
8. Perform a secure format of the SSD.
9. Repeat
to
to test multiple SSDs.
10. If any errors occur, save a log file and submit a Technical Support request at
.
NOTE: Problems or dropped frames found during the stress test display as “Errors” in the bottom of the user
interface.
GENERAL TROUBLESHOOTING
FIRMWARE DOES NOT UPGRADE
SYMPTOM
During an attempt to upgrade firmware, the PWR and REC LEDs flash red.
After an attempt to upgrade firmware, the firmware version does not change.
POTENTIAL RESOLUTIONS
After downloading the firmware upgrade file, ensure that you unzip the file before saving it to the SSD.
Ensure that the “force_upgrade” folder is saved to the top level of the SSD, and not to a subfolder.
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TROUBLESHOOT
YOUR DSMC