Juniper Systems Allegro DOS Manual - Manual (Page 146)

146 Allegro DOS Owner’s Manual
Factory Sealed Unit
The Allegro is a factory sealed unit. There are no internal user
serviceable parts. If the Allegro is opened or in any other way
tampered with, all warranties are null and void.
Updates or Modifi cations
JS shall be under no obligation to update or modify its products
except as herein noted to correct defects or errors. Furthermore, the
customer agrees that all representations and warranties contained
herein shall be immediately null and void in the event of any
modifi cation, alteration, or change in or to any product effected by or
on behalf of customer except for a change made by JS or other direct
supervision thereof.
Extended Warranties
JS offers a variety of warranty options to extend coverage beyond the
standard warranty. Contact us for details.
Repairs
If your Allegro is in need of repair or servicing, contact our Customer
Service Department for an RMA (Return Materials Authorization)
number. They can be reached by phone at 435-753-1881 or via e-mail
at: [email protected].
Please have this information ready when you contact us:
- Allegro serial number
- Your name
- Name and shipping address of company/university/agency
- Phone and fax number
- Clear description of the problem encountered
- Purchase order number and billing address (for equipment that is
not under standard or extended warranty)
The customer has the responsibility to ship the equipment to JS
with all shipping costs prepaid. After repairing or replacing the
equipment, JS will ship the equipment, at its cost, back to the
customer by the same type of carrier used by the customer to ship
the equipment to our facility. Repairs are normally completed within
ten working days unless special circumstances exist.
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