Kofax Communication Server 9.1.1 - Manual (Page 58)

TC/WEB Tcweb_User_50112.Doc
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3.7.6 Disable the Mobile (and Alternative Phone) Number for Some Greeting Profiles
3.7.7 Schedules
A schedule is a week-long calendar allowing the user
to specify when particular greetings should be
played. A greeting can be used in more than one
schedule.
Greetings are assigned to schedules via timeslots.
The different regions visible on a schedule are the
timeslots. Clicking on a timeslot activates a context
menu enabling a user to edit or delete the timeslot or
to edit the associated greeting.
Picture 124: Schedule editor
3.7.8 Creating or Editing a Timeslot
Note: With the hyperlink (URL), only users having the right to open the inbox of the original
recipient can access the message.
Forwarding the message from the mail client (Lotus Notes, etc.) does not work if the recipient is not a KCS
user or does not have the right to open the Inbox of the original recipient. To forward the message to
someone without this right, the user must forward the message in TC/Web.
The user can disable the mobile phone (and
alternative phone) number for some greeting profiles.
It can be done from “VoiceSettings->Edit Greeting”
view in TC/WEB.
Picture 123: Disable a number for greeting
When the user clicks on the New Timeslot or Edit
Timeslot button, a form will be displayed that
allows the user to edit the properties of the timeslot.
A timeslot is very simple; it specifies which greeting
to play and when to play it.
Which greeting to play is specified with a dropdown
menu. Buttons allow the user to create a new
greeting or edit an existing greeting.
The time to play the greeting is set by choosing the
start and end time, and on which days to play it in this
time range.
If the greeting should be played at different times on
different days, or whether it should be played in the
morning and evening, these are two separate
timeslots that use the same greeting but have
different time settings.
If several timeslots are configured with overlapping
time ranges, the timeslot that has started most
recently will be used. The schedule accurately
displays which timeslot is active.
Picture 125: Timeslot editor