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4 history view – Kofax Communication Server 9.1.1 User Manual

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image files (FAX) is logged.
See “History View” for detailed information.

Note: To view images it is

necessary to have the latest version of SUN
Java Runtime Environment installed.


2.2.4.4 History View

The History view displays the history of the
message.
The following actions are logged to the message
history:

Sent: Each time a message was sent within
the KCS system.

Split: In TCfW it is possible to split and
distribute incoming faxes.

Saved: Download messages using the
image viewer in TC/Web Access.

Printed: Print messages using the image
viewer in TC/Web Access.

Displayed: Each time the message is
displayed using TC/Web Access.

Attachment: Each time an attachment in the
message is opened by the user

Additionally, TC/Web can display log entries,
which were created by TCOSS. The following
actions are supported:

Open: Message is opened from the mail
system (open mail entries, not short-term
archive)

Reactivate: Mail entry is reactivated

Priority: Priority of mail entry is changed

Update: Mail entry update other than
reactivate or priority change

Cancel: Mail entry is cancelled

Reject: Mail entry is rejected

Terminate: Negative termination of mail
entry other than cancel or reject

Complete: Positive termination of mail entry

Distribute: Message distributed

Return: Message rejected and returned to
sender

Correct: Recipient corrected

Picture 44. History view

Every history entry displays what kind of action was performed, by whom, and when.
For the Sent action, information about the recipient is available.
For the Split action, the reception time of the original message is displayed.

Note: There is no possibility to filter for a certain user.

Note: The system is configured to display up to a certain number of the most recent actions.