Kofax Communication Server 9.1.1 - Manual (Page 19)

TC/WEB Tcweb_User_50112.Doc
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Picture 39: Inbox view – new status „unread‟ of
message
2.2.3.5 Explanation of Icons
Inbox:
unread messages
locked unread message
read message
deleted message
message sent with high priority
message sent with low priority
Outbox:
waiting
waiting locked
sent OK
cancelled
problems
sending
sending locked
active
active locked
Number locking means that out of two or more send orders to the same telephone number only one
can be active at any time.
If the priority of a message is not “normal”,
an icon representing the priority will be
displayed before the subject in the Message
view.
Message priorities High1-High10 can be
configured to be displayed wherever the
priority icons are displayed. Next to the red
exclamation mark icon, a number between
1 and 10 is drawn for priorities High1 to
High10.
Picture 40: Priority of the message
2.2.4 Message View
2.2.4.1 General
The message view is used to show any message in TC/Web no matter what tool it might have been opened
from. The view provides many of the same actions that are available from the message list tools, Reply,
Reply to all, Forward, Mark Completed.
The message view is also used in the Metamail product to provide access to attachments stored on the
server such as Fax or Voicemail.
Up to four buttons at the top of the message view allow the user to see different views of the message:
Text View
Image View
History View
Attachments
The user can configure the default view in the Options>Settings tool.