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2 creating and editing recipients – Kofax Communication Server 9.1.1 User Manual

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2.5.2 Creating and Editing Recipients

A recipient can be created and edited from the
recipients tool or from the distribution lists tool.

A recipient can contain one or more addresses.
Each address must have a service and a
number. The available services depend on the
TC/Web system.

Addresses can be marked as active. When a
message is addressed to a recipient, the
message will be sent to the first active address.

Additional addresses can be added with the Add
Address
button.

Note that the TC/Web system can be configured
so that there is no Add Address or Delete
Address
button.
Also, the system can be configured so that there
are no Answerback or Department fields.

Equivalent Address Checks
If a recipient is saved, TC/Web will check all of
the addresses in the recipient to see if there are
other recipients having the same service and
number in their first active address.
The check is performed in all of the address
books that the user has read access to. If
another recipient is found, the user can decide to
continue with the editing anyway (creating a
recipient with the same service and address as
another recipient) or cancel the operation.

Picture 73: Editing a recipient

2.5.3 All Address Books Option for System User Administrator

When a user administrator is logged in, his
address book selector at the top of the
“Recipient”, “Recipient Selector”, and
“Distribution List” tools has an option “All
Addressbooks” in addition to the current three:
“System Addressbook”
“[Group ID] Addressbook”
“[User ID] Addressbook”

If the user selects the “All Addressbooks” option,
the tool list will contain all recipients in the entire
system. This will allow the user administrator to
perform searches via the filter tools for any
recipient on the entire system.
It is possible to edit recipients and distribution
lists of other users.

Picture 74: All Addressbooks option

Limitations:

When editing a distribution list of a 2nd user, the administrator can add recipients/distribution lists from a

3rd user‟s address books. Such entries in distribution lists will not be visible for standard users, because