Kofax Communication Server 9.1.1 - Manual (Page 3)

TC/WEB Tcweb_User_50112.Doc
©Kofax, Inc. 3 / 85
TABLE OF CONTENTS
1. INTRODUCTION .............................................................................................................................................. 5
1.1 Features ...................................................................................................................................................... 5
1.2 Requirements ............................................................................................................................................. 5
1.2.1 Browser -------------------------------------------------------------------------------------------------------------------- 5
1.2.2 Java VM Version -------------------------------------------------------------------------------------------------------- 5
1.2.3 Browser Settings -------------------------------------------------------------------------------------------------------- 5
2. STANDARD FEATURES ................................................................................................................................. 6
2.1 Getting Started ............................................................................................................................................ 6
2.1.1 Login Errors --------------------------------------------------------------------------------------------------------------- 6
2.1.2 User Inactivity Timeout------------------------------------------------------------------------------------------------- 8
2.1.3 General View After Login ---------------------------------------------------------------------------------------------- 8
2.1.4 User Manual in HTML Format ---------------------------------------------------------------------------------------- 8
2.1.5 Toolbar --------------------------------------------------------------------------------------------------------------------- 9
2.1.6 Message Views ---------------------------------------------------------------------------------------------------------- 9
2.1.7 Tool View ----------------------------------------------------------------------------------------------------------------- 10
2.1.8 Logout --------------------------------------------------------------------------------------------------------------------- 14
2.2 Opening Messages ................................................................................................................................... 15
2.2.1 Preview ------------------------------------------------------------------------------------------------------------------- 15
2.2.2 Outbox Actions ---------------------------------------------------------------------------------------------------------- 16
2.2.3 Inbox Actions ------------------------------------------------------------------------------------------------------------ 17
2.2.4 Message View ---------------------------------------------------------------------------------------------------------- 19
2.2.5 Message Properties --------------------------------------------------------------------------------------------------- 23
2.3 Outbox ...................................................................................................................................................... 25
2.3.1 Long Text for Error Codes ------------------------------------------------------------------------------------------- 25
2.3.2 Output Outbox as Text File ------------------------------------------------------------------------------------------ 25
2.4 Sending a Message .................................................................................................................................. 26
2.4.1 New Message Tool ---------------------------------------------------------------------------------------------------- 26
2.4.2 Cover Page Selection ------------------------------------------------------------------------------------------------- 27
2.4.3 Address Book Tool ----------------------------------------------------------------------------------------------------- 27
2.4.4 Manage Attachments -------------------------------------------------------------------------------------------------- 28
2.4.5 Voice Attachments ----------------------------------------------------------------------------------------------------- 28
2.4.6 Send Options ------------------------------------------------------------------------------------------------------------ 28
2.4.7 Sending a Message for Authorization ----------------------------------------------------------------------------- 30
2.4.8 Resubmit a Message -------------------------------------------------------------------------------------------------- 31
2.4.9 Send Confirmation for Previously Sent Message -------------------------------------------------------------- 31
2.5 Recipients ................................................................................................................................................. 32
2.5.1 Address Books ---------------------------------------------------------------------------------------------------------- 32
2.5.2 Creating and Editing Recipients ------------------------------------------------------------------------------------ 33
2.5.3 All Address Books Option for System User Administrator ---------------------------------------------------- 33
2.6 Distribution Lists ....................................................................................................................................... 34
2.6.1 Creating or Editing a Distribution List ----------------------------------------------------------------------------- 35
2.6.2 Changing the Recipients of a Distribution List ------------------------------------------------------------------ 35
2.6.3 Importing Recipients from a Text File ----------------------------------------------------------------------------- 36
2.6.4 Exporting Distribution Lists to a Text File------------------------------------------------------------------------- 39
2.6.5 Downloading Fax OCR Cover Sheets----------------------------------------------------------------------------- 40
2.7 Options ..................................................................................................................................................... 41
2.7.1 Identity -------------------------------------------------------------------------------------------------------------------- 41
2.7.2 Password Options ------------------------------------------------------------------------------------------------------ 41
2.7.3 Addresses ---------------------------------------------------------------------------------------------------------------- 42
2.7.4 Events --------------------------------------------------------------------------------------------------------------------- 42
2.7.5 Change Password ----------------------------------------------------------------------------------------------------- 42
2.7.6 Settings ------------------------------------------------------------------------------------------------------------------- 43