HP 2566C User Manual
Page 97
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Non-Operator
Correctable Errors
RUN-TIME ERRORS
Run-time errors can occur at any time when the printer is in normal
operation (run-time errors do not include errors 10, 11, 12 or 13).
Table 7-1. Run-time Errors
Error #
Description
14
Print mechanism problem
15
Graphics run-time fall
16
Interface run-time fail
17
Printer time out
19
Remove CE strap*
80
Symbol set initialization problem
81-82
Slave self-test error
83
Internal firmware problem
86
Modem connect malfunction
90
Interface slave time-out
91
Graphics slave time-out
•Customer Engineer test mode
If you have run-time errors, write down the error number and its
associated fail point as this helps identify the problem (see page 7-8 for
fail point information). Check the paper path for binds and try to clear
the error by powering off or re-setting the printer. If the error clears,
perform a few line feeds and form feeds, check the forms thickness
setting, and perform a self-test. If the self-test passes and print quality is
acceptable, set the Top of Form and continue operation. Keep a record
of the incident and monitor the printer for future occurrences. If the
error does not clear, or reoccurs for unexplained reasons, contact your
Hewlett-Packard Service Representative for assistance.
ERRORS NO. 14: FF
While in the TEST mode, any test error causes a flashing number to
display in the display window. Errors 14 through 19 and 80 through FF
can occur during normal print operations. Error numbers between 20
and 69 occur when the printer has failed its TEST routine.
Self-Test Failure
If a self-test routine fails, perform a reset (press the
(
form
feed
1 and
(
lpi
ADJ.l
keys simultaneously) and tiy the test again. If the test fails
the second time, report the test error number and its associated
"fail point" (see page 7-8) to your Hewlett-Packard Service
Representative.
7-6 IN CASE OF DIFFICULTY