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Running the dell diagnostics, Running the dell diagnostics -8, Unning the dell diagnostics – Dell Latitude Xpi CD User Manual

Page 36

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3-8

Dell Latitude XPi CD Service Manual

R

unning the Dell Diagnostics

The diagnostics contains tests that aid in troubleshooting the computer. If
needed, see Chapter 4, “Running the Dell Diagnostics,” in the Reference and
Troubleshooting Guide
. The diagnostics diskette contains the following test groups:

RAM — Tests the main memory

System Set — Tests the system board’s primary functions

Video — Tests the video subsystem

Keyboard — Tests the keyboard subsystem

Mouse — Tests the mouse/trackball subsystem

Diskette Drives — Tests the diskette drive subsystem

Hard-Disk Drives (Non-SCSI) — Tests the IDE hard-disk drive subsystem

IDE CD-ROM Drives — Tests the CD-ROM drive subsystem

Seek error

MS-DOS unable to
find specific track on
diskette or hard-disk
drive.

Defective diskette
or hard-disk drive.

Shutdown fail-
ure

Microprocessor unable to
reset.

System board faulty.

Time-of-day
clock lost power

Time-of-day
clock stopped

System clock stopped.

Reserve battery lost
its charge.

Time-of-day not
set—please run
the System Setup
program.

Time or date stored in RTC
does not match system
clock.

Reserve battery lost
its charge.

System board faulty.

Timer chip
counter 2 failed

Timer circuit on system
board malfunctioning.

System board faulty.

Unexpected
interrupt in
protected mode

Keyboard/mouse control-
ler malfunctioning, or
memory module(s) not
responding.

One or more mem-
ory module(s) faulty
or improperly
seated.

Warning! Bat-
tery is criti-
cally low.

Main battery has lost its
charge.

Main battery needs
recharging.

Table 3-2. System Error Messages

(Continued)

Message

Definition

Probable Causes