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Dell Open Manage Print Manager Software User Manual

Page 256

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256

Troubleshooting

1023

Could not schedule

DB Backup.

Critical

Stop and start OMPM service on the machine where

OMPM is installed. To restart OMPM services,

traverse to the folder \

Dell Printers\OpenManage\OMPMv2.0\server. Right

click RestartServices.bat and select Run as

administrator. Retry accessing the portal after

2-3 minutes.

1024

Could not apply license.

Critical

Stop and start OMPM service on the machine where

OMPM is installed. To restart OMPM services,

traverse to the folder \

Dell Printers\OpenManage\OMPMv2.0\server. Right

click RestartServices.bat and select Run as

administrator. Retry accessing the portal after

2-3 minutes.

2073

The license key entered is

invalid. Please try again.

Warning

None

2074

Your OMPM license has

expired. Visit to

request a free license key. You

will receive a license key

within 3-5 days.

Warning

None

2075

You have X days left to use

the trial copy. Visit

to request a free license key.

You will receive a license key

within 3-5 days.

Warning

None

2076

Could not save

user preferences.

Warning

Stop and start OMPM service on the machine where

OMPM is installed. To restart OMPM services,

traverse to the folder \

Dell Printers\OpenManage\OMPMv2.0\server. Right

click RestartServices.bat and select Run as

administrator. Retry accessing the portal after

2-3 minutes.

Error Code

Error Message

Severity

Solution