Dell Open Manage Print Manager Software User Manual
Page 254

254
Troubleshooting
2063
Could not save the Log file. Warning
Check if there is enough space on the machine and
also write permission to the folder for users group. If
problem persists, stop and start OMPM service on the
machine where OMPM is installed. To restart OMPM
services, traverse to the folder
directory>\Dell Printers\OpenManage\OMPMv2.0\
server. Right click RestartServices.bat and select Run
as administrator. Retry accessing the portal after
2-3 minutes.
2064
Could not add user.
Warning
Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder
Dell Printers\OpenManage\OMPMv2.0\server. Right
click RestartServices.bat and select Run as
administrator. Retry accessing the portal after
2-3 minutes.
2065
Could not update
user details.
Warning
Refresh the widget. If problem persists, stop and start
OMPM service on the machine where OMPM is
installed. To restart OMPM services, traverse to the
folder
OpenManage\OMPMv2.0\server. Right click
RestartServices.bat and select Run as administrator.
Retry accessing the portal after 2-3 minutes.
2066
Could not delete user.
Warning
Refresh the widget. If problem persists, stop and start
OMPM service on the machine where OMPM is
installed. To restart OMPM services, traverse to the
folder
OpenManage\OMPMv2.0\server. Right click
RestartServices.bat and select Run as administrator.
Retry accessing the portal after 2-3 minutes.
2067
Could not reset the
user's password.
Warning
Refresh the widget. If problem persists, stop and start
OMPM service on the machine where OMPM is
installed. To restart OMPM services, traverse to the
folder
OpenManage\OMPMv2.0\server. Right click
RestartServices.bat and select Run as administrator.
Retry accessing the portal after 2-3 minutes.
Error Code
Error Message
Severity
Solution