Dell Open Manage Print Manager Software - Manual (Page 248)

248 Troubleshooting
2036 Unable to perform firmware
upgrade on as the
printer is not in a ready state.
Warning Fix the error on the printer and retry. If we are using
nc command check if LPD port is set as 9100 on the
printer Embedded Web Server.
2037 Could not schedule
firmware upgrade.
Warning Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder \
Dell Printers\OpenManage\OMPMv2.0\server. Right
click RestartServices.bat and select Run as
administrator. Retry accessing the portal after
2-3 minutes.
2038 Could not add firmware tool Warning Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder \
Dell Printers\OpenManage\OMPMv2.0\server. Right
click RestartServices.bat and select Run as
administrator. Retry accessing the portal after
2-3 minutes.
2039 Could not retrieve group
information from
local repository.
Warning Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder \
Dell Printers\OpenManage\OMPMv2.0\server. Right
click RestartServices.bat and select Run as
administrator. Retry accessing the portal after
2-3 minutes.
2040 Could not retrieve template
information from
local repository.
Warning Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder \
Dell Printers\OpenManage\OMPMv2.0\server. Right
click RestartServices.bat and select Run as
administrator. Retry accessing the portal after
2-3 minutes.
2041 Could not retrieve printer
information from
local repository.
Warning Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder \
Dell Printers\OpenManage\OMPMv2.0\server. Right
click RestartServices.bat and select Run as
administrator. Retry accessing the portal after
2-3 minutes.
Error Code Error Message Severity Solution