Dell Open Manage Print Manager Software - Manual (Page 240)

240 Troubleshooting
List of Error Codes
Error Code Error Message Severity Solution
1001 Unable to start the server. Critical Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder
\Dell Printers\OpenManage\OMPMv2.0\server.
Right click RestartServices.bat and select Run
as administrator.
1002 Unable to start the client. Critical Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder
\Dell Printers\OpenManage\OMPMv2.0\server.
Right click RestartServices.bat and select Run
as administrator.
1003 OMPM client is unable to
connect to the server.
Critical Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder
\Dell Printers\OpenManage\OMPMv2.0\server.
Right click RestartServices.bat and select Run
as administrator.
1004 Server is unable to connect
to the database.
Critical Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder
\Dell Printers\OpenManage\OMPMv2.0\server.
Right click RestartServices.bat and select Run
as administrator.
1005 No messages from client in
last 30 minutes.
Critical Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder
\Dell Printers\OpenManage\OMPMv2.0\server.
Right click RestartServices.bat and select Run
as administrator.