Dell Open Manage Print Manager Software - Manual (Page 258)

258 Troubleshooting
1036 Unable to remove
OMPM database.
Critical On the machine where OMPM is installed, close all
instances of OMPM UI and stop OMPM service. To
restart OMPM services, traverse to the folder
\Dell Printers\
OpenManage\OMPMv2.0\server. Right click
RestartServices.bat and select Run as administrator.
Now proceed with uninstallation.
1037 Unable to register
trap service.
Critical Try uninstalling and reinstalling the software.
1038 Unable to create
OMPM database.
Critical In the service control panel, check if PostGreSQL
service is up and running. If not start the service. If
problem persists remove the current PostGreSQL
installation and reinstall OMPM.
1039 Unable to start
OMPM service.
Critical Try uninstalling and reinstalling the software.
1040 Failed to connect to database
using this password. Please
enter correct password
to complete
OMPM installation.
Critical
1041 Port xxxx is being used by
some other application.
Please ensure the port is not
used by any other
application. Installation will
be aborted now.
Critical Using the netstat command check if xxxx port is in
use by any other application. Ensure that ports are
free by closing the corresponding application/service
using the port.
1042 PostGreSQL database is not
installed properly.
PostGreSQL service is not
registered on the system.
Please reinstall PostGreSQL
and then install OMPM.
Critical Check if earlier instances of PostGreSQL are removed
completely. Delete PostGreSQL user and data folder
after uninstalling PostGreSQL and then
reinstall PostGreSQL.
Error Code Error Message Severity Solution