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Dell Open Manage Print Manager Software User Manual

Page 243

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Troubleshooting

243

2007

Unable to set value of

on parameter using

web request on

printer .

Warning

Verify if the user name and password of printer

Embedded Web Server are set correctly in

Connections widget.

2008

Error occurred while loading

the widget.

Warning

Refresh the widget. If problem persists, stop and start

OMPM service on the machine where OMPM is

installed. To restart OMPM services, traverse to the

folder \Dell

Printers\OpenManage\OMPMv2.0\server. Right

click RestartServices.bat and select Run

as administrator.

1014

Unable to login from another

(remote) machine. This is

due to the port 8080 not

exposed from OMPM

hosting machine.

Critical

On the machine where OMPM is installed, disable

the firewall or open port 8080 for access from other

machines. Ensure the name of the machine is unique

in the local network.

3001

Please select a time in

the future.

Informational Modify the schedule time so that it falls in future.

2009

Could not update settings.

Warning

Stop and start OMPM service on the machine where

OMPM is installed. To restart OMPM services,

traverse to the folder

\Dell Printers\OpenManage\OMPMv2.0\server.

Right click RestartServices.bat and select Run

as administrator.

2010

Could not retrieve printer

information from

local repository.

Warning

Refresh the widget. If problem persists, stop and start

OMPM service on the machine where OMPM is

installed. To restart OMPM services, traverse to the

folder \Dell

Printers\OpenManage\OMPMv2.0\server. Right

click RestartServices.bat and select Run

as administrator.

Error Code

Error Message

Severity

Solution