Unitec Sierra Management System - Manual (Page 27)

Sierra Programming Reference Manual 17
3.2 Products
Figure 16. Products Main Screen
The names and prices for wash packages, self -serve devices, added services, and multi-wash accounts are
configured through the Products screen. This screen allows the user to add, delete and edit wash packages
and added services. The system is pre-loaded with 4 default wash packages.

Wash – Four default wash packages are pre-programmed. You may add as many wash packages
as you like, but you may only assign eight wash packages per device. You will not be able to
delete the default wash packages while they are assigned to any device profile. If you wish to
delete a default wash package, you must first delete them from each profile.

Added Service – Services that can be added to wash packages or made available as upgrades for
account sales. You may add unlimited added services, such as Rain X, Tire Shine, Bug Scrub or a
combination of services, but only 4 added services may be added per transaction.

Self Service Device (WashPay Only) – Wash package assigned to self-service devices. You may
add as many self -service wash packages as you wish. Only one wash package may be assigned
to a bay at one time.

Account (Portal, Sentinel and C-Start Only) – Accounts are house account programs configured
for a multi-use wash bundle redeemed with a code. For example, the customer buys a “4
washes for the price of 3” bundle. The customer then receives a receipt with a code printed on
it to redeem the remaining washes. You may create as many multi-wash accounts as you wish,
but only 4 accounts may be assigned per unit.
NOTE: You must create a Product-based house account or loyalty account first, then add the
account as a product. For more instructions on how to do this, see Section 6.1. It is also
suggested that regular wash packages should be assigned to one wash type and multi-wash
bundle packages should be assigned to another. For more information on wash types, please
see Section 3.3.4- Wash Types and Washes Dispensed.
Once the wash packages, self -serve devices, added services and accounts are configured, they will need to
be assigned to the appropriate device through the device profile programming pages as described in the
Device Profiles section.