Brother Fax-1020Plus - Manual (Page 102)

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RECEIVING FAXES AND OTHER CALLS
D) CALLER ID
What is Caller ID? (Caller IDentification)
Caller ID is a telephone service that allows the subscriber to see a display of the caller’s
phone number as the telephone rings. It is a fast way to screen your calls. You can respond
quickly to calls you missed, because Caller IDs are received and stored in your machine’s
memory. In addition to the standard Caller ID features, you can select a Caller ID and have
your machine dial the number for you.
NOTICE
To get the Caller ID Service: apply for the Caller ID service at your local telephone company,
if available.
To PABX Users :
Calling line identification signals are not generally delivered to your Brother fax machine if
it is connected behind a private branch exchange (PBX) system or other call routing device.
Advantages of Caller ID
For Business
All businesses profit from a quicker response to customer calls. Businesses that provide
mail order services, money-lending services or provide confidential information, can protect
themselves from false orders or acceptance of false identification.
At Home
Residential customers can protect themselves from unwanted calls.
How Does the Caller ID Work?
The Caller ID Appears on the Display When Your Telephone Rings
As your telephone rings, the display shows you the caller’s phone number. Once you pick
up the handset, the caller’s ID disappears. You will see up to the first 16 characters of the
number on the display.
Helpful Hints
• If “# UNAVAILABLE” appears on the display, it means that the call came from outside your
caller ID service area. *
• If “# WITHHELD” appears on the display, it means the caller intentionally blocked the
transmission of his/her ID. *
• If no caller ID was transmitted to your fax machine, “PICK UP PHONE” will remain on the
display.
* Depends on network Function.