Heidolph Automatic Module Distimatic - Manual (Page 45)

Error Codes
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Error Codes
Error code Cause Consequence Measure
Error 1:
Cut-out sensor
a. Cut-out sensor
not connected.
The cut-out
sensor triggers
safe shutdown
and initiates the
final process (in
the event of an
error). The error
code appears.
a. Connect the
cut-out sensor.
b. Cut-out sensor not
placed correctly.
b. Place the
cut-out sensor
as described
in the chapter
„Installation”.
c. The cut-out sensor
is responding too
sensitively to small
drops that are
falling down within
the condenser
on the wall.
c. Set the cut-out
sensor to be
less sensitive
(see chapter
„Operation” –
„Adjusting the
sensitivity of
the sensors”).
d. The condensate has
accumulated in the
condenser and
can no longer be
discharged. Valve
at the valve matrix
is clogged.
d. Clean the
valves at the
valve matrix.
e. Cable break in the
cut-out sensor.
e. Contact Technical
Service.
f. The condensate has
accumulated in the
condenser and
can no longer
be discharged.
The valve matrix
is defective.
f. Contact Technical
Service.
Error code Cause Consequence Measure
Error 2:
Unable to
drain collector
The condensate in the
collector vessel can no
longer be discharged.
a. The level sensor
at the collector is
not responding
to a dip in the fill
level possibly since
there are drops of
condensate in the
collector or the
sensor adjustment
is such that it is
too sensitive.
The level sensor
at the collector
triggers safe
shutdown and
initiates the
final process (in
the event of an
error). The error
code appears.
a. Set the level
sensor on the
collector to be
less sensitive
(see chapter
„Operation” –
„Adjusting the
sensitivity of
the sensors”).
b. The PTFE tube at the
collector is clogged.
b. Clean the
PTFE tube.
c. The condensate
pump is dirty.
c. Clean the
condensate pump.
d. Cable break in
the level sensor
at the collector.
d. Contact Technical
Service.
e. The condensate
pump is defective.
e. Contact Technical
Service.
Error 3:
Collection
vessel
a. Overflow sensor
for condensate
and residue vessel
is not connected
(only on Distimatic
including automatic
drainage of residue).
The overflow
sensor for
condensate
and residue
vessel (only
on Distimatic
including
automatic
drainage of
residue) triggers
safe shutdown
and initiates the
final process (in
the event of an
error). The error
code appears.
a. Connect the level
sensor at the
condensate or
residue vessel.
b. The condensate
vessel or residue
vessel is full.
b. Drain the
condensate
vessel or residue
vessel.
c. Cable break in the
overflow sensor for
condensate and
residue vessel.
c. Contact Technical
Service.
Error codes
Date and time
Since error codes are automatically stamped with date and time, we
recommend you to keep the date up to date in order to facilitate error
analysis.
Regularly check whether date and time are up to date (see chapter
„Operation” – „Set parameters” – „Setting date and time”).