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Log events you can ignore, Common application event logs – Google Apps Connector for BlackBerry Enterprise Server Installation and Administration Guide User Manual

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Troubleshooting

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Log Events You Can Ignore

The following log events or errors represent normal functionality. You can ignore these errors
in the log files.

Common Application Event Logs

These common BlackBerry events from the Application log entries are safe to ignore.

OpenProperty failed

Event Type: Error

Event Source: BlackBerry Messaging Agent %BESSERVER% Agent 1

Event Category: None

Event ID: 10007

Date: 6/24/2009

Time: 11:35:20 PM

User: N/A

Computer: %BESSERVER%

Description:

CalICSSynchronizer::Initialize - OpenProperty failed: (0x80004002)

Could not Initialize Synchronizer

Event Type: Warning

Event Source: BlackBerry Messaging Agent %BESSERVER% Agent 1

Event Category: None

Event ID: 20041

Date: 6/24/2009

Time: 11:35:20 PM

User: N/A

Computer: %BESSERVER%

Description:

CalICSAgent::Start Could not Initialize Synchronizer for [email protected]:

(0x80004002)

AddMessageState - EntryId is invalid

Event Type: Warning

Event Source: BlackBerry Messaging Agent %BESSERVER% Agent 1

Event Category: None

Event ID: 20501

Date: 6/24/2009

Time: 10:59:50 PM

User: N/A

Computer: %BESSERVER%

Description:

{[email protected]} MsgMemStateDb::AddMessageState - EntryId is invalid

DoICS() failed: ERR_FAIL

Event Type: Warning

Event Source: BlackBerry Messaging Agent %BESSERVER% Agent 1

Event Category: None

Event ID: 20280