Google Apps Connector for BlackBerry Enterprise Server Installation and Administration Guide User Manual
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Google Apps Connector for BlackBerry Enterprise Server Installation and Administration Guide
Download All Components.................................................................................. 31
Configure Google Apps Domain ......................................................................... 31
Install Google Apps Connector ........................................................................... 34
Install BlackBerry Enterprise Server Application................................................. 36
Chapter 6: Installation for BlackBerry Enterprise Server 4.1........................ 41
About Installation for BlackBerry Enterprise Server 4.1 ...................................... 41
Download All Components.................................................................................. 42
Configure Google Apps Domain ......................................................................... 42
Install Google Apps Connector ........................................................................... 45
Install BlackBerry Enterprise Server Application................................................. 48
Chapter 7: Users ............................................................................................... 49
Scale of Users..................................................................................................... 49
Labels/Folders..................................................................................................... 49
Create BlackBerry Enterprise Server Users........................................................ 49
Configure BlackBerry Devices ............................................................................ 50
Chapter 8: Troubleshooting ............................................................................. 53
About Troubleshooting ........................................................................................ 53
Using MFCMAPI to Troubleshoot ....................................................................... 53
Stopping and Starting the Dispatcher ................................................................. 54
Installation ........................................................................................................... 54
Activation............................................................................................................. 55
Devices ............................................................................................................... 58
Calendar.............................................................................................................. 59
Mail Flow ............................................................................................................. 59
Multiple Agents.................................................................................................... 61
Backup Profiles ................................................................................................... 61
Log Files.............................................................................................................. 62
Log File Errors..................................................................................................... 64
Log Events You Can Ignore ................................................................................ 67
Getting Further Support ...................................................................................... 70