Support, Documentation and support, Help forum – Google Apps Connector for BlackBerry Enterprise Server Installation and Administration Guide User Manual
Page 13: Expediting support with your support pin
Introduction
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Support
If you need help with Google Apps Connector for BlackBerry Enterprise Server, you can use
the following resources.
Documentation and Support
For documentation, support information and help center articles, see the Google Apps
Connector for BlackBerry Enterprise Server page in Google Apps Admin Help:
http://www.google.com/support/a/bin/answer.py?hl=en&answer=154346
Help Forum
If you need further support with Google Apps Connector for BlackBerry Enterprise Server, visit
the Apps Connector Help forum:
In the help forum, you can find important announcements and existing solutions for known
problems.
A FAQ document containing the most common issues and solutions is available here:
https://docs.google.com/a/google.com/document/
pub?id=1IT5CGxPJAqFT7I7MlJMAtnn7YloauMBSd953cu48hrk
Expediting Support with Your Support PIN
To contact support directly for assistance, and receive expedited support as a Premium or
Education Edition customer, find your Customer PIN and Support PIN. Information on how to
collect this information is available in the help center here:
http://www.google.com/support/a/bin/answer.py?answer=60233