Google Apps Connector for BlackBerry Enterprise Server Installation and Administration Guide User Manual
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Google Apps Connector for BlackBerry Enterprise Server Installation and Administration Guide
2009-06-23T13:57:00.405-07:00 12ac E:Sync
gsync32!GLookSyncHelper::DownloadCalendarSyncIssue @ 831
([email protected])> Translating from GCal to Outlook failed with 0x80070057.
GCal event is:
AtomId: http://www.google.com/calendar/feeds/jsmith%40example.com/events/
_60q30c1g60o30e1i60o4ac1g60rj8gpl88rj2c1h84s34h9g60s30c1g60o30c1g8ko30ghh6gs3
ecq16t2k6e1g64o30c1g60o30c1g60o30c1g60o32c1g60o30c1g6gqj4ea568pj8ga26p23ih1k6
os3ae9i8kpj8ca5851j2chg8l1g
ETag: "EUkNRAdIfCp7I2A6WhVb"
UID:
ABC00008200E00074C5B7101A82E00800000000E00B14873A7EC8010000000000000000100000
004529E234AB6D9D468592E341EAC120EC
Updated Time: 2009-06-23T20:49:52.000Z
Event Status: http://schemas.google.com/g/2005#event.confirmed
Transparency: http://schemas.google.com/g/2005#event.opaque
Visibility: http://schemas.google.com/g/2005#event.default
The most likely cause of this error is an unusual recurrence pattern in a meeting invitation. If
this error occurs the specific calendar entry or recurrence will fail to sync to the specific user's
BlackBerry device. If you see this error, contact support so the Google Apps Connector
engineering team can investigate the issue.
Missing Timezone values
Below is an example of an error that indicates an Calendar event synchronization failure. This
error can be found in the Google Apps Connector log for the BlackBerryAgent.
2009-06-05T18:17:42:0045 d04 E:Parser gsync32!WinTZ::GetTZI @ 1349 > Failed
with 0x80070002, last successful line = 1344.
2009-06-05T18:17:42:0045 d04 W:Parser gsync32!WinTZ::LoadTables @ 1281 >
Failed to get windows timezone info for Armenian Standard Time
2009-06-05T18:17:42:0045 d04 E:Parser gsync32!WinTZ::GetTZI @ 1349 > Failed
with 0x80070002, last successful line = 1344.
2009-06-05T18:17:42:0045 d04 W:Parser gsync32!WinTZ::LoadTables @ 1281 >
Failed to get windows timezone info for Mauritius Standard Time
2009-06-05T18:17:42:0045 d04 E:Parser gsync32!WinTZ::GetTZI @ 1349 > Failed
with 0x80070002, last successful line = 1344.
2009-06-05T18:17:42:0045 d04 W:Parser gsync32!WinTZ::LoadTables @ 1281 >
Failed to get windows timezone info for Morocco Standard Time
2009-06-05T18:17:42:0060 d04 E:Parser gsync32!WinTZ::GetTZI @ 1349 > Failed
with 0x80070002, last successful line = 1344.
2009-06-05T18:17:42:0060 d04 W:Parser gsync32!WinTZ::LoadTables @ 1281 >
Failed to get windows timezone info for Pakistan Standard Time
2009-06-05T18:17:42:0060 d04 E:Parser gsync32!WinTZ::GetTZI @ 1349 > Failed
with 0x80070002, last successful line = 1344.
2009-06-05T18:17:42:0060 d04 W:Parser gsync32!WinTZ::LoadTables @ 1281 >
Failed to get windows timezone info for Venezuela Standard Time
If you see this error, Windows is missing the latest Timezone hot-fix update from Microsoft.
Download and install the update from this URL: